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HOW OUR FULFILLMENT SERVICES WORK

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Return Logistics

eFulfillment Japan coordinates all Return Logistics in Japan for overseas customers.


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  • Arrange for shipping of replacement goods.
  • Arrange for collection of faulty goods from end user.
  • Redirect faulty goods to either O&M partner in Japan or overseas customers.
  • Report to the clients' affiliates in Japan
  • All process can be monitored in Status Tracking System.


Collection of faulty goods from end user in Japan can be executed by Japan Post arranged and supervised by eFulfillment Japan.


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